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      Service PolicyCurrent location :Home > Service Policy

      Service Policy

      Service Summary
      I advocate the principle of "quality, innovation as the source, service to win", the product of a year to provide free services, including hardware maintenance services (except artificial damage); upgrading the software version; poor site database upgrade;
      Principles of company service issues timely response and timely follow-up and timely treatment;
      The main methods of the company's service telephone hotline, remote maintenance and field service background.
      Warranty related provisions
      Standard warranty:
      1 year hardware maintenance;
      1 year software upgrades;
      1 year on-site support and non-product issues on-site service 3 times;
      7 days * 8-hour telephone technical support response within 4 hours, 7 days * 24 hours E-mail technical support.
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      Tel:0755-81791265, 18923764978
      Fax: 0755-29573505
      Contact:Miss Chen
      Address: Address: 4 / F, Building A, Hengchao Industrial Park, Zhou Shi Road, Shiyan Town, Baoan District, Shenzhen